At The Narration, the complete satisfaction of our customers is always a top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.
OFFLINE PAYMENT MODE
We accept payments through Paytm, Google Pay and Netbanking.
RETURN + EXCHANGE POLICY
We do not accept returns or exchanges on our products unless the items have arrived damaged. In this situation, please email firstname.lastname@example.org with your order number and images of the damaged product.
We are happy to offer you a new piece or issue a credit note for a future purchase which is valid for a period of six months.
As the product is specially made for you, we do not process refunds. If there is a defect in our product, we can deliver a new product or issue credit for future purchases.
Please allow 7-10 days for your item to arrive. If the item requires longer processing, you will be notified via the email provided to us.